Privacy Policy

Losate wants to inform and empower you to exercise meaningful control over how your personal information is collected and used.

This Privacy Policy explains how we process personal information provided and collected when you access or use our websites (sites) and any other online services where this Privacy Policy is posted (collectively, our online services). It also explains how we process personal information provided and collected when you interact with us online.

In this Privacy Policy, personal information means information that relates to an identified or identifiable individual or as otherwise defined under applicable law.

We Collect The Following Types Of Personal Information

Contact and registration information
Order details and payment information
Records of purchases and services requested
Customer service communications
Internet and network activity information
Online identifiers (cookies and similar technologies)

We Collect Personal Information To

Provide the products and services you purchase and request
Respond to your inquiries and provide customer service
Operate and improve online services
Personalize online content and experiences
Market and advertise
Comply with legal obligations

We retain personal information for the length of time needed to fulfill the purposes for collection unless a longer retention period is required or permitted by applicable law.

Disclosure of Personal Information and Recipients

We may disclose or share the types of personal information we collect with:

Service providers and contractors: We may provide or make available personal information to service providers and contractors to process on our behalf for specific business purposes we alone or jointly with other data controllers determine. For example, service providers and contractors may process personal information on our behalf to process payment card transactions, distribute communications, operate online and other communication methods, manage offers and promotions, and provide services for order fulfillment and logistics, data analytics, computer and cloud-based networks, and fraud prevention.
Advertising and marketing providers: We may share your information with advertisers (such as advertising agencies, networks, and exchanges). marketing businesses, third-party data suppliers (such as data aggregators and data resellers), and other entities that help us to create, deliver, and assess our advertising and marketing campaigns and learn more about you and other users of our online services. These parties may combine your personal information with their own records (and records available from other sources) for their own purposes, including for their own and other third-party marketing. We do not share payment information with these parties.
Other third parties: We may provide your information to other third-party companies that we allow to make their goods and services available to you on our online services, market and sell our products, or offer products on a co-branded, co-sponsored, or cross-promotional basis. These initiatives may be offered on our online services or on other media.
Parties you direct us to share information with: We may share your information with third parties with your consent or at your request.
Others when required by law or as necessary to protect our rights: We may share your information to comply with or enforce the law, legal process, or applicable industry standards (including responding to court orders, warrants, subpoenas, and other requests from public and government authorities) and as we believe is necessary or appropriate to protect, enforce, or defend our legal rights (including with third parties to help us prevent, detect, and investigate security incidents and combat fraud or other illegal activities) and protect individuals’ privacy and safety.
Parties involved in corporate transactions: We reserve the right to transfer any of the information we have about you to proceed with the consideration, negotiation, or completion of a sale or transfer of all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition, or other disposition, or in connection with a bankruptcy reorganization, dissolution, or liquidation.

Request to Opt-Out Of Certain Uses of Your Personal Information

We may share personal information with other parties to provide analytics services and serve ads on our behalf targeted to your interests and based on your online activities. Information may be linked to your browser or device (like cookies and similar tracking technologies) and related to you if you have a customer account or interact with us in other ways. These parties may use the information for their own marketing and to offer products and services on our online services.

To exercise your right to opt-out of specific uses of your personal information, please reach out to our dedicated customer service team at [email protected]. They will guide you through the process and ensure that your preferences regarding the handling of your personal information are accurately recorded and respected.

Children’s Privacy

We do not knowingly collect personal information directly from children under the age of 13 without parental consent. Our online services are general audience properties and are not specifically targeted to or intended for use by children.

Information Safeguards

Our goal is to provide you with safe and convenient experiences when you interact with us. We maintain technical and organizational measures designed to protect you and your personal information. Please note that we will never email you asking for personal information (like your customer account access credentials, date of birth, or credit card information). Additionally, we will never email you with attachments that can be opened. If you receive a suspicious email that appears to be from us, please contact us as identified in the form at the Contact Us page or via email at [email protected].

Third-party Sites and Platforms

When you provide information to us on sites, apps, and other platforms operated by third parties (like using one of our apps on a third-party platform through your mobile device), the information you provide may be separately collected by these third-party operators. In addition, you may interact with our content, products, services, or ads available on content distribution channels operated by third parties (like video sharing and social network websites and apps). The information we collect is subject to this Privacy Policy, and the information these third-party operators collect is subject to their own privacy policies. Privacy choices you make on third-party sites, apps, platforms, or content distribution channels will not apply to our use of the information we have collected directly through our online services.

Please also keep in mind that our online services may contain links to other sites and platforms that we do not own or control. We are not responsible for the privacy practices of other sites and platforms. We encourage you to be aware when you leave our online services and to read the privacy policies published by relevant third parties that may apply.

Data Security

We prioritize the security of customer information and have implemented robust measures to prevent unauthorized access, usage, or disclosure. These measures encompass secure servers, encryption techniques, and firewalls to fortify data protection.

Cookies

Our website employs cookies to enhance user experience and gather insights into website usage patterns. Cookies are small text files stored on your device that remember your preferences and track website activity. You have the option to disable cookies in your browser, but please note that this may impact the functionality and experience of our website.

Policy Revisions and Updates

Because we may revise and update this Privacy Policy from time to time, we encourage you to review it regularly. The latest version of the policy will always be available on our website. If we make material changes, we will provide you with additional notice, such as adding a statement on the homepage of our website or sending you a notification.

If you have any queries regarding our Privacy Policy, please feel free to contact us at [email protected].