Privacy Policy
Scope of This Privacy Policy
This Privacy Policy explains how Nalave collects, uses, and shares your personal information when you visit or make a purchase from our website. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you visit Nalave, we gather certain information about your device, your interaction with the site, and information necessary to process your purchases. This includes:
- Device Information: IP address, browser type, operating system, and browsing behavior.
- Order Information: Name, billing address, shipping address, payment details, email address, and phone number.
- Payment Information: Credit card details (processed securely and not stored).
- Other Information: Any additional details you provide during interactions with our customer service team.
How We Use Your Information
The personal information we collect is used to:
- Process and fulfill your orders, including processing payments, arranging for shipping, and providing you with invoices and order confirmations.
- Communicate with you, including responding to inquiries and providing customer support.
- Screen orders for potential risk or fraud.
- Provide you with information or advertising related to our products or services, in line with your preferences.
Information Sharing
We share your personal information with third parties to help us use your information as described above. This includes:
- Service providers involved in processing your order (e.g., payment processors, shipping companies).
- Analytics partners to help us understand how our customers use the site.
- Marketing partners to deliver targeted advertising and promotional materials. We may also share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Use of Cookies
Nalave uses cookies to enhance your browsing experience and to provide personalized content and advertisements. Cookies are small data files stored on your device. You can control and manage cookies through your browser settings. Disabling cookies may affect your experience on our site.
Do Not Track Signals
Our site does not alter its data collection and usage practices when it detects a Do Not Track signal from your browser. For more information about Do Not Track, visit allaboutdnt.com.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to processing your personal information for marketing purposes.
- Withdraw consent at any time, where processing is based on consent. To exercise any of these rights, please contact us at sales@nalave.com.
Data Retention Policy
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
Data Protection
Nalave is committed to protecting your privacy and ensuring the security of your personal data. We use appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
Children’s Privacy
Nalave does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal data from a child under 13, we will delete such information from our records.
Security Measures
We take security seriously and implement various measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Limitation of Liability
Nalave will not be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website, even if Nalave or an authorized representative has been notified orally or in writing of the possibility of such damage.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.
Your Consent
By using our site, you consent to our Privacy Policy. If you do not agree to this policy, please do not use our website.
How to Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at sales@nalave.com. We are available Monday to Friday to assist you.