We strive to maintain the availability of our website and services at all times. However, there may be occasions when access to our site is interrupted for maintenance, upgrades, or other reasons. We will make reasonable efforts to inform you in advance and restore service as quickly as possible.
Orders and Payments
When placing an order on our site, you agree to purchase the selected items and pay the total amount due, including any applicable shipping and handling fees. We reserve the right to cancel any order that appears fraudulent or violates these Terms of Service.
We accept various payment methods, including credit cards, PayPal, and other options as indicated on our site. Your payment information is processed securely through trusted payment gateways, and we do not store your payment details on our servers.
Shipping And Delivery
We take care of shipping your orders from our warehouse located in the USA. Our aim is to process and ship your order within 2-4 business days. Shipping times may vary based on your location, typically ranging from 3-6 days.
Returns And Refunds
We offer a 21-day return policy for most items, with the exception of personalized or custom items. To initiate a return, please contact our customer support team at [email protected], and they will provide you with further instructions. Once we receive the returned item in its original condition, we will issue a refund for the purchase price, minus any applicable shipping and handling fees.
If you receive a damaged or defective item, please contact our customer support team immediately at [email protected], and we will assist you in resolving the issue.
Content And Intellectual Property
The content on our website, including text, images, graphics, logos, and other materials, is protected by copyright, trademark, and other intellectual property laws. Any commercial use of our content requires our explicit written permission.
We encourage users to share their thoughts and opinions through user-generated content, such as reviews and comments. However, we reserve the right to remove any content that is offensive, defamatory, or violates these Terms of Service.
Disclaimers And Limitation Of Liability
Our website and services are provided on an “as is” basis, and we make no warranties or representations regarding their operation or the accuracy of the information, content, or materials provided. We cannot guarantee that our site or services will be error-free or meet your expectations.
In no event will Nalave be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, loss of profits, or damage to reputation, arising from the use of our website or services.
Changes To These Terms Of Service
We reserve the right to modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms of Service periodically for any updates or modifications.
By continuing to use our website and services after any changes have been made, you acknowledge and agree to be bound by the revised Terms of Service. If you do not agree with the modified terms, please discontinue using our website and services.
We may also notify you of significant changes to these Terms of Service through email or other means of communication. It is important to keep your contact information up to date to ensure you receive such notifications.
We encourage you to review the most current version of these Terms of Service whenever you visit our website or use our services to stay informed about any changes that may affect you.
If you have any questions or concerns about these Terms of Service, please contact our customer support team at [email protected].